Each equipment row has a Status dropdown. Tap it and select:

• ✓ OK - Item is present, functional, not expired, not damaged
• ⚠ Issue - Item is missing, damaged, expired, or not working. The row will highlight red and be listed in the emailed report under "Flagged Issues"
• N/A - Item does not apply to this unit (e.g. equipment specific to Unit 79 only)

The Qty column is where you enter the actual count of each item you find on the rig. For example, if there are supposed to be 4 tourniquets but you only count 2, enter 2.

If the quantity is 0, the field will highlight red. The Replenish? checkbox next to it lets you flag that the item needs to be restocked - this also appears in the emailed report.

Tap any expiration date field and enter the date from the item's packaging. The field will automatically color-code:

• Normal - More than 30 days until expiry
• Yellow - Expiring within 30 days - notify your supervisor
• Red - Already expired - mark the status as "Issue"

Per NJ BLS standards (N.J.A.C. 8:40A):

• On-Board O₂ tank: Minimum 500 PSI
• Portable O₂ tank: Minimum 750 PSI

If you enter a value below the minimum, a red warning banner appears. You should notify your supervisor and mark the O₂ equipment as "Issue" in Section 05.

Tap the / button in the top right header to toggle between dark (night) and light (day) mode.

If your supervisor has enabled Auto Day/Night in Admin Settings, the app will automatically switch to day mode at 7:00 AM and night mode at 7:00 PM. You can still manually override this by tapping the button.

Section 16 has a free-text notes field for anything that doesn't fit into the checklist. Common things to note:

• Details about flagged issues (e.g. "Left rear door handle loose, reported to dispatch")
• Items you couldn't locate but might just be misplaced
• Messages for the incoming crew
• Any patient care equipment used during the shift that wasn't restocked

Go to Section 02 - Ambulance Photos. You'll see 4 photo slots:

The report is automatically sent to two groups:

• Supervisors - all email addresses configured by your supervisor in the Admin panel. You don't control these.
• You personally - if you enter your email address in the EMT #1 or EMT #2 Email field in Section 01, you'll get a personal copy of the full report including photos.

After sending, the success screen shows supervisor emails and your personal copy separately so you can confirm delivery.

Yes. All 4 quad photos from both shift start and shift end are embedded directly in the email body. Recipients will see them inline when they open the email - no attachments to download.

If a photo was not taken for a particular slot, that slot will simply be blank in the email - it won't cause an error.

The report email includes:

• Company name, unit number, date, and shift
• Crew names (EMT #1 and #2)
• Fuel level and odometer reading
• O₂ PSI readings for both tanks
• A list of all flagged issues with item names
• Any notes entered in Section 16
• Crew signatures (typed full names)
• Timestamp of submission
• All quad photos (start and end of shift)

A green success screen appears showing:

• Confirmation with timestamp
• Summary of unit, date, crew, and issue count
• List of email addresses the report was sent to

From there, tap "START NEW SHIFT CHECK" to clear the form for the next crew. The previous submission is saved in local history on your device.

Check the live status page: status.rigcheckpro.com. It shows real-time and 90-day uptime for the Website, the Crew App, the Admin Console, and the Database API, each tested every 3 minutes from multiple regions. If something is red there, we already know and are working on it. If the status page is all green but the app misbehaves on your phone, it is usually a connection or cache issue, so try the fixes below.

A send failure is usually one of these:

• No internet connection - Make sure you have WiFi or mobile data. The form works offline but needs internet to send
• EmailJS not configured - Your supervisor needs to set up the EmailJS template (see admin setup guide)
• Email address typo - An invalid email in the admin list can cause failures. Ask your supervisor to check the admin settings

1. Make sure you opened the file in Chrome (Android) or Safari (iPhone) - not a file manager or other browser
2. Check that your browser has camera permission: Android → Settings → Apps → Chrome → Permissions → Camera. iPhone → Settings → Safari → Camera → Allow
3. If using an old phone, try tapping the slot and selecting a photo from your gallery instead of using the live camera

This can happen if:

• Your browser's storage was cleared (some phones do this automatically in low storage situations)
• You opened a different copy of the HTML file - each file saves to its own storage location. Always open the same copy
• You used Incognito / Private mode - private browsing does not save data

The app uses Google Fonts which requires internet to load the first time. If you're offline on first open, the fonts will fall back to system defaults - the form still works completely, it just looks slightly different.

Open the form once while connected to WiFi and the fonts will be cached for future offline use.

If you already hit "SEND REPORT" and reached the success screen, the submission is done. For the missing end photos:

1. Take the photos now and text/WhatsApp them directly to your supervisor
2. Include the unit number, date, and time in your message

Going forward - switch to END shift mode before your final check and take all 4 photos before submitting.

Unit numbers are managed by your supervisor in the Admin panel. Contact your supervisor and ask them to add your unit number under Admin → Ambulance Units. They'll need to re-share the updated file or log into the admin panel on your device.

Tap the 🚑 icon to see runs assigned to you. Dispatch fills the whole screen and opens on today; use the arrows or Today to move days. Each run shows the pickup time, facility, room, and destination, a six-dot progress strip (Ack, En route, At pickup, Departed, At dest, Clear) and one big button that advances you to the next step. The stop you are driving to has a prominent Start route button that opens turn-by-turn driving directions in Apple Maps, plus a Google Maps button; when you arrive at the pickup the route button moves to the destination. Running late, Not ready, Refusal, Dry run and Meal sit under More; Evidence stays one tap away. The route goes to the most precise point on file: the pinned entrance, then the facility pin, then the saved alias pin, then the full street address. A dispatch shorthand code is never used as a raw map search on its own, so a misread acronym can no longer send a rig an hour the wrong way. A stop with no pin is clearly flagged as approximate, with a prompt to pin it. As a safety net, a Route guard watches your run while RigCheck is open and location is allowed: if the vehicle heads well past its closest approach to the stop (a wrong turn, not a normal detour), it warns you on screen with a one-tap re-route, logs it to the run, and pushes the other crew and dispatch, so a wrong-direction drive is caught in minutes instead of an hour. Because phones pause background location, the non-driving partner keeping RigCheck open covers the driver who is in Apple Maps; always-on vehicle tracking will arrive with the telematics integration. Work the big status buttons as you go: Ack → En Route → At Pickup → Departed → At Dest → Clear - dispatch sees every tap live. If you're in a dead spot, taps queue on your phone and send automatically when you're back online.

Tap the Schedule button in the header to see the roster. My Shifts lists everything you are rostered on with unit, 24-hour times, and who you are riding with; tap a shift to request a change (cannot make it, need different hours, want a swap) and the admins get it. Open Shifts shows slots the admins have opened for pickup: tap Request to pick up and an admin approves or denies it; the decision shows under Requests, and until then you can withdraw. Requests is also where you ask for vacation, leave, personal days, or school time: pick the dates, and an admin approval books it straight into the roster so nobody schedules you while you are out.

The 📍 icon opens the directory - ★ Most used lists the 30 places we actually run to; All by type groups every facility (Hospital, SNF, Rehab, Behavioral, VA…) alphabetically; search finds any of them - search by the shorthand dispatch actually uses ("Oaks", "Lyons", "Kessler"). Each facility has a satellite map with pinned entrances (behavioral intake, loading dock, Building 5) and a Navigate button for each pin, so you drive to the right door the first time. Admins can add facilities and drop new entrance pins right on the satellite view. Every facility also carries 📢 Notes & advisories anyone on the crew can post - targeted at a unit or floor (“Gagnon 3”), lasting today, this week, or permanently - and ⚠️ warnings show up automatically on the dispatch run card for that destination. Campuses with multiple buildings - like JDT / Lincoln Park, where three facilities share one parking lot - are grouped so dispatch always targets the specific building, never the ambiguous campus. There’s also a 🔐 Access codes vault per facility - door, bathroom and EMS-room codes your admins save are visible only to your agency, never to other companies.

Yes. Open 👤 My Profile & Certifications and tap Turn notifications on under NOTIFICATIONS. You'll get a push on that device for direct messages, Crew Board mentions (when someone writes @yourname in a post), certification expiry warnings at 30, 14, 7, 3 and 1 days out and on the day it lapses, and severe weather. Tapping a notification opens straight to the right screen. Send test confirms it's working before you rely on it.

When the first admin of a new agency opens the admin page, a setup wizard opens automatically and walks through four steps: add your rigs by unit number, add your stations, pick the default checklist your crew sees, and invite your crew by email. Finishing creates everything at once and copies the invite links to your clipboard so you can paste them into a text or email. You can skip it and do any of it later from the tabs at the top of the admin page.

Yes. RigCheck Pro keeps an append-only audit trail: rig check submissions, photos added or removed, certification updates, unit status changes, sign-ins, and every admin setting change. Your name and the exact time are stamped by the server, not by the app on your phone - so entries can't be back-dated or attributed to someone else, and nobody can edit or delete them, including admins. Admins can filter, search, and export the trail as CSV for inspections.

Every icon button is labeled for screen readers (VoiceOver / TalkBack). Escape closes any open window, Tab stays inside it while it's open and returns you where you were when it closes, and a Skip to main content link is the first stop when tabbing. Focus outlines are high-contrast, and if your phone has Reduce Motion switched on, animations and slide transitions are turned off automatically.

Tap END and a three-step wizard opens - swipe left to move through it. Step 1: type what was used last shift (e.g. 2 4x4s, cold pack x1) and it auto-matches your checklist with counts. Step 2: confirm the counts - it shows what's left on the rig and auto-flags Replenish at zero. Step 3: snap the four after photos of the vehicle. Finishing writes the quantities and a usage note into your report - then just sign and send.

The 💬 Crew Board is your station's message board - post updates, questions, and photos, organized by forum. Posts can be visible to everyone or restricted to a group (🔒), and crew can vote posts up or down.

Tap to see your day streak (consecutive days you've completed at least one rig check), how many checks you've done this month, your total over the last 180 days, and your rank in the crew standings. Badges unlock at 1, 10, 50 and 100 checks and at 3, 7 and 30-day streaks. The monthly leaderboard shows everyone at your agency - you're highlighted in it.

Tap to file a receipt: pick the cost center it belongs to (Gas, Maintenance, Office Supplies, Ambulance Supplies, Meals, Tolls, Miscellaneous, and any list your agency adds; gas receipts require the unit number), enter the amount, and attach a photo of the receipt (take one on the spot or choose an existing photo from your library). Every receipt is emailed to your fleet manager the moment it is filed, showing the cost center, amount, unit, and who filed it. Company card receipts file straight to the books. If you paid out of pocket, add your Zelle, Venmo, Apple Pay, or Cash App handle: the fleet manager is alerted to repay you immediately, reminded again at 15, 30, and 90 minutes, then in a daily 10:30 AM summary until you are marked paid. You can watch the status of every receipt you filed right in the panel.

Tap and hold the big button to talk; release and a review screen opens. Listen back, pick an audio filter (Voice boost, Noise cut, or Radio), optionally generate captions so crew can read the message, then confirm to post. Nothing is sent until you tap Post and confirm, so a stray hot mic never goes out. Your transmission then reaches every crew phone as a push, with the caption if you added one. With the panel open and Live monitor on, incoming transmissions play automatically in order, like a radio channel. No signal in the garage? Transmissions queue and send the moment you are back online. Clips keep for 7 days, then clear automatically.

The 🎵 music note in the row of icons at the top of the screen. Tap it, pick a station (search by name or city, or use a genre chip), and it plays. A small bar appears at the bottom-left with play/pause and ✕ to stop. It keeps playing through your whole rig check - including when the screen locks, with controls on your lock screen. Next time you tap START or END it resumes that station automatically.

Once you've played a station, tapping START or END resumes it automatically so you can get to work without hunting for it. Tap ✕ on the radio bar to stop - that also switches auto-resume off, and it stays off until you play a station again.

Tap 🎵 to open Crew Radio and stream live stations from around the world. Pick a station and get to work - the audio keeps playing while you fill out your checklist.

✉️ opens your inbox for direct messages with other crew members at your company. The red badge on the envelope shows your unread count.

shows the status of your rigs. Mark a unit Out of Service with a reason so the next crew and admins see it before shift - and set it back In Service once it's squared away. Admins can also snap the base whiteboard from Admin, Fleet: the photo is compressed and archived for posterity in a board gallery, and the handwriting is read into a reviewable list of status and note changes that only apply once approved.

The weather and news card shows your local forecast up top and a scrolling LIVE band below it with out-of-service units, holidays, crew birthdays, and headlines (duplicate stories are filtered out automatically). The bell button turns severe-weather push alerts on or off for this device. Tap the − button to collapse the whole card into a small tab docked to the side of the screen; tap that tab any time to bring it back.

Tap 👤 → My Profile & Certifications. Choose an image under PROFILE PHOTO; it becomes your header button and shows next to your Crew Board posts. The quickest way to change theme is the sun/moon switch in the header bar next to your name: one tap flips day and night on every page and sticks until you change it (it also turns Auto off). Under APPEARANCE pick your theme mode (Auto follows local daylight, switching to the day theme at sunrise and the night theme at sunset, or lock Day / Night) and choose from nine color styles: EMS Blue, Northern Green, Rescue Red, Midnight Violet, Rose Quartz, Coral Sunset, Deep Teal, Amber Gold, and Slate Steel. Changes apply instantly and are saved on this device. Under HEADER LAYOUT you can rearrange your header icons (drag the ≡ handle or tap the arrows) and hide the ones you never use with the eye button; hidden icons come back the same way, and Reset restores the default. This is saved per device, and your role still controls which icons are available. Your certification expiration countdowns live here too. The Work Style section holds your 16-type assessment: every employee completes it once at onboarding (about 5 minutes), your four-letter type and axis breakdown live here, and you can retake it any time. Drop-downs under your result give the deep dive: what your type looks like on the job, in the cab, under stress, and where it grows, which types it tends to click with and which may take more work (computed by the same engine your admins see, so the two never disagree), plus an explorer covering all 16 types. Results are visible to you and your agency admins and are used only to suggest crew pairings, never for discipline.

If your organization uses more than one checklist template (different rig or shift types), a CHECKLIST TYPE picker appears at the top of the form. Choose the right one before you start - the sections update to match.

This form is built to the New Jersey Administrative Code N.J.A.C. 8:40A, which governs Basic Life Support (BLS) Ambulance Services in New Jersey. It covers required equipment, vehicle standards, documentation, and crew certification requirements for NJ-licensed BLS units.

NJ BLS regulations require that only currently certified EMTs staff BLS vehicles. Your cert number and expiration date are recorded in the rig check as proof of compliance. Make sure your certification is current before each shift.

You can verify your NJ EMT certification status at nj.gov/health/ems.

Under N.J.A.C. 8:40A, a BLS unit that does not carry all required equipment is technically out of service and should not respond to calls until the deficiency is corrected.

In practice, you should:

1. Mark the item as ⚠ Issue in the form
2. Note the details in the Section 16 notes field
3. Notify your supervisor immediately before going into service
4. Do not submit the rig check until you've spoken to your supervisor

NJ BLS requires:

• On-Board O₂: Minimum 500 PSI
• Portable O₂: Minimum 750 PSI

These minimums ensure enough oxygen is available for a typical call. A tank below minimum may run out mid-call. Always swap out tanks below these levels before going into service.

The typed full name in Section 16 serves as a digital attestation - both crew members are certifying that:

• The rig check was completed accurately
• All equipment was verified as described
• All deficiencies have been properly noted
• The unit meets NJ BLS standards or deficiencies have been reported

This creates an auditable record in the event of an inspection, complaint, or incident.

A rig check must be completed at the start of every shift. An end-of-shift check should also be completed to document the unit's condition when turned over.

This app supports both - use the START / END toggle in the header to indicate which check you are completing. Both checks are included in the single emailed report.